Get in touch today by calling 01787 388038

Hosting & Support

Hosting & Support

Hosting & Support is a package which comes with every website we create and is designed to ensure that you are able to use your site as proactively as possible. Mackman is confident that we offer some of the highest levels of ongoing support for the websites that we build.  We will tailor your Hosting & Support to your exact requirements with the entry level of Hosting & Support including;

  • Responsive email, ticket and telephone support for your website during normal office hours
  • Performance monitoring
  • Bug fixing where necessary
  • Configuration and version monitoring
  • Daily virus and malware scanning
  • Professional hosting

Other add-ons that customers frequently incorporate to enhance their Hosting & Support include:

  • A ‘Browser Guarantee’, enabling us to ensure your site continues to render in the currently supported versions of the main browsers (Safari, Internet Explorer, Firefox, Chrome)
  • Website and database back-ups for disaster recovery purposes
  • 24/7 performance monitoring – auto website load test every 15 minutes
  • Regular review meetings (business performance, website performance, analytics, feedback, enhancements and development)
  • Daily broken links scan and fix
  • Regular health check
  • Content support
  • Priority support
  • Search Engine Optimisation
  • Email marketing
  • Seasonal design changes and face-lifting

James Royce

“Our WebCare ensures that our customers websites are proactively cared for and that client needs are responded to promptly”

James Royce Digital Lead

Call 01787 388038

to speak with a senior member of our team to discuss your requirements.

Alternatively, simply fill out our enquiry form for a priority response.

Make an Enquiry