Testimonials

Really impressed with how quickly you get on to things when we call. So nice to be able to get service immediately, and always patiently explained and dealt with. We are very happy with the service you give. Keep doing what you’re doing.

David Solomons
Snugglebundl

Prefect’s new website looks great and is starting to generate plenty of activity. In fact, Prefect’s re-branding exercise as a whole has enabled us to move forward in terms of professionalism as well as sales generation. Bruce has been an inspiration, but the whole team have been great. The friendly but professional approach with heaps of enthusiasm in this case has been a recipe for a successful project. Please send my thanks to all.

Glen Golding
Prefect Controls

The Sticker Factory sought tenders for a new web site and back office system using Filemaker as the platform in May 2010. After due consideration the Mackman Group were chosen to design a new web site working in conjunction with Craft ICT who developed the data base.

A major strength displayed by The Mackman Group is their ability to communicate effectively at all levels. During the project The Sticker Factory proposed several changes to the original specification which were accepted after discussions and modified where necessary. All such changes were carried out professionally and with a complete understanding of the necessity for our business. Whilst the web site has been built on an industry standard platform many of the functions have had to be modified and some custom routines written to accommodate integration with Filemaker.

The Mackman Group have had to work in conjunction with Craft ICT throughout the project in order to integrate the back office system fully. Staff at Craft ICT have praised The Mackman Group highly for their professionalism, flexibility and technical understanding the problems encountered during the project.

The Sticker Factory continue to work with the Mackman Group and intend to forge a long term working relationship with them. They now have a good understanding of our business and are supporting us with ongoing web developments, providing excellent statistics to assist in analysing our business in order to help it grow and continue to give helpful advice and support with marketing ideas.

The Mackman Group delivers the highest standards of professionalism, understanding and courtesy and The Sticker Factory highly recommend them.

Steve Laws
The Sticker Factory

We commissioned Mackman Research to conduct a mystery telephone shop of our 24 hour network control centre. Mackman carried out the ‘mystery shop’ very effectively. They made every effort to understand the needs and scope of the project and did exactly what they said they were going to do. When the methodology had to change (due to unforeseen severe weather conditions) they were quick to respond. The final report presented the results in a clear and objective way and was produced very quickly. I would recommend using Mackman Research for mystery shopping projects, they did an excellent job for us.

Melanie Willis, Communications Manager, Atkins (Area 6 MAC contract)

Having been given the delicate task to enquire about sensitive business information across a wide number of companies, The Mackman Group did a truly professional and remarkable job of it.  I would recommend them with no hesitation.

Patrick Leoni Sceti - Leoni Sceti Group
www.leonisceti-group.com